What's that, now? SEPTA is the best transit agency in North America?

That's correct. The American Public Transportation Association handed down the honor Thursday, calling it a model for other agencies across the country for its efforts to improve customer service and increase sustainability.

SEPTA is celebrating by asking people for complaints. What better way to improve?

Do you agree with this honor for SEPTA? If not, tell us why and what you think SEPTA could be doing better.